01 Introduction
betpri ("we", "us", or "our") operates the online casino and sports betting platform accessible at betpri.org (the "Platform"). This Privacy Policy describes how betpri collects, processes, stores, shares, and protects personal data in connection with your use of the Platform and all related services.
By registering a betpri account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, you should not use the betpri Platform.
betpri is committed to protecting the privacy of its users — including players across Pakistan in cities like Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and beyond. We handle personal data with care, hold it securely, and never sell it to third-party marketers.
Data Controller: betpri is the data controller for all personal data collected through betpri.org. For data-related enquiries, contact
[email protected].
02 Personal Data We Collect
betpri collects the following categories of personal data from users of the Platform:
IDENTITY DATA
Full legal name, date of birth, gender, CNIC or other government-issued identity document details where provided for KYC purposes.
CONTACT DATA
Email address, Pakistani mobile number (+92), and any correspondence submitted to betpri support.
FINANCIAL DATA
JazzCash account reference, Easypaisa wallet reference, bank account holder name, transaction IDs, deposit and withdrawal amounts in PKR. betpri does not store full card numbers.
ACCOUNT DATA
Username, account ID, login history, account preferences, responsible gaming settings, active bonus status.
USAGE DATA
Betting history, game session data, slot and casino activity logs, sports markets accessed, live casino participation records.
TECHNICAL DATA
IP address, device type and model, operating system, browser type and version, time zone, session duration, page navigation data.
COMMUNICATIONS DATA
Records of live chat sessions, support email correspondence, and any feedback submitted through the Platform.
03 How We Collect Your Data
betpri collects personal data through the following channels:
- Direct submission: When you register a betpri account, complete KYC verification, make a deposit or withdrawal, or contact betpri support.
- Automated technologies: When you interact with the Platform, betpri automatically collects technical and usage data via cookies, server logs, and similar tracking technologies. See Section 7 for details.
- Payment providers: When you deposit or withdraw using JazzCash, Easypaisa, or a Pakistani bank, betpri receives transaction confirmation data from the payment provider to verify and process your transaction.
- Identity verification providers: When KYC verification is required, betpri may use third-party identity verification services to validate documents you submit.
- Fraud prevention services: betpri receives data from third-party fraud detection services to protect the integrity of the Platform and its users.
04 How We Use Your Data
betpri uses personal data collected from users for the following purposes:
- To create, maintain, verify, and manage your betpri account.
- To process deposits and withdrawals in PKR via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and USDT.
- To verify your identity and age (18+) in compliance with applicable KYC requirements.
- To provide, personalise, and improve the betpri Platform including cricket betting, live casino, slots, and other gaming products.
- To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct as defined in the betpri Terms & Conditions.
- To enforce betpri's responsible gaming policies including monitoring for signs of problem gambling and applying limits or restrictions where necessary.
- To communicate with you regarding your account, transactions, platform updates, and where applicable, promotional offers.
- To respond to support enquiries, complaints, and dispute resolution requests.
- To comply with applicable legal, regulatory, and licensing obligations.
- To conduct internal analytics to improve Platform performance, game selection, and payment processing.
05 Legal Basis for Processing
betpri processes your personal data on the following legal grounds, depending on the specific processing activity:
- Contract performance: Processing necessary to fulfil betpri's obligations to you under the betpri Terms & Conditions, including account management and payment processing.
- Legal obligation: Processing required to comply with applicable laws and regulations, including AML (anti-money laundering) requirements and KYC obligations.
- Legitimate interests: Processing necessary for betpri's legitimate business interests, including fraud prevention, security monitoring, and Platform analytics — where these interests do not override your fundamental rights.
- Consent: Where betpri seeks to send you direct marketing communications or use optional cookies, betpri will obtain your prior consent. You may withdraw consent at any time by contacting [email protected].
06 Data Sharing & Disclosure
betpri does not sell your personal data to third parties. betpri may share your personal data with the following categories of recipients, solely to the extent necessary for the purposes described in this Policy:
- Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT processing services — to facilitate deposits and withdrawals.
- Identity verification providers: Third-party KYC and document verification services used to authenticate your identity and age.
- Fraud prevention services: Providers who assist betpri in detecting and preventing fraudulent account activity and financial crime.
- Game providers: Software providers whose casino games and slot titles are offered on the betpri Platform may receive anonymised session data for technical integration purposes.
- Regulatory and legal authorities: betpri will disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law or valid legal process.
- Corporate transactions: In the event of a merger, acquisition, or sale of betpri's business, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
No Data Sales: betpri does not sell, rent, or lease your personal data to marketing companies, data brokers, or any third parties for commercial purposes.
07 Cookies & Tracking Technologies
betpri uses cookies and similar tracking technologies on the Platform for the following purposes:
ESSENTIAL
Cookies strictly necessary for the Platform to function — including session management, login authentication, and security tokens. Cannot be disabled without affecting Platform functionality.
ANALYTICS
Cookies that collect anonymised data on how users interact with the Platform — pages visited, games played, session duration — to help betpri improve the user experience.
FUNCTIONAL
Cookies that remember your preferences, language settings, and responsible gaming limits set within your betpri account.
FRAUD PREVENTION
Technical cookies and fingerprinting used to detect and prevent fraudulent access attempts, duplicate accounts, and bonus abuse.
You may manage non-essential cookies through your browser settings. Disabling essential cookies may impair your ability to access the betpri Platform or use certain features.
08 Data Retention
betpri retains personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with applicable legal, regulatory, and licensing obligations. The following retention periods generally apply:
- Active account data: Retained for the duration of your betpri account and for a minimum of five (5) years following account closure, in accordance with applicable AML record-keeping requirements.
- Transaction records: Financial transaction data including PKR deposit and withdrawal records are retained for a minimum of five (5) years.
- KYC documents: Identity verification documents are retained for the period required under applicable regulations, typically five (5) years from the date of submission or account closure.
- Support communications: Live chat transcripts and email correspondence are retained for three (3) years from the date of the interaction.
- Technical and usage logs: Server logs and usage data are retained for up to twelve (12) months unless a longer period is required for security or legal reasons.
09 Data Security
betpri implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the betpri Platform.
- Encrypted storage of sensitive account credentials and financial data.
- Two-factor authentication (2FA) available for all betpri accounts — strongly recommended for all Pakistani players.
- Access controls restricting employee access to personal data on a need-to-know basis.
- Regular security assessments and penetration testing of the betpri Platform infrastructure.
- Fraud monitoring systems that continuously analyse account activity for anomalous behaviour.
While betpri takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your betpri account credentials and for notifying betpri immediately at [email protected] if you suspect any unauthorised access to your account.
10 Your Data Rights
Subject to applicable law, you have the following rights in relation to your personal data held by betpri:
- Right of access: You may request a copy of the personal data betpri holds about you.
- Right to rectification: You may request correction of inaccurate or incomplete personal data.
- Right to erasure: You may request deletion of your personal data, subject to betpri's legal obligations to retain certain data (e.g., AML record-keeping requirements).
- Right to restriction: You may request that betpri restrict processing of your personal data in certain circumstances.
- Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to betpri.
- Right to object: You may object to betpri's processing of your personal data where that processing is based on legitimate interests.
- Right to withdraw consent: Where betpri processes your data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact betpri at [email protected] with the subject line "Data Rights Request". betpri will respond within a reasonable period, typically within thirty (30) days of receiving a valid request.
11 Children's Privacy
The betpri Platform is strictly intended for adults aged 18 years and over. betpri does not knowingly collect personal data from individuals under the age of 18. betpri employs age verification measures during account registration and may require KYC documentation to confirm that users meet the minimum age requirement.
If betpri discovers that personal data has been collected from a person under the age of 18, betpri will close the relevant account immediately and delete all associated personal data as promptly as possible, subject to any applicable legal obligations to retain certain records. If you believe that a minor has created a betpri account, please notify betpri immediately at [email protected].
12 Changes to This Privacy Policy
betpri reserves the right to update or revise this Privacy Policy at any time. Material changes will be communicated to registered users via the email address associated with their betpri account or through a prominent notice on the Platform before the changes take effect. The date of the most recent update is displayed at the top of this Policy.
Your continued use of the betpri Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you should cease use of the Platform and contact betpri to request account closure.
13 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way betpri handles your personal data, please contact our support team:
LIVE CHAT
Available 24/7 via the betpri Platform
SUBJECT LINE
Privacy Policy Enquiry
RESPONSE TIME
Within 30 days for data rights requests